PRIVACY POLICY

Privacy Policy for Floodgate Ministries
Effective Date: October 9, 2024
Floodgate Ministries (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our website visitors, donors, and supporters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and related services.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you:

• Make a donation

• Register for events, such as the Floodgate Gala

• Subscribe to our newsletters or updates

• Submit inquiries through contact forms

• Volunteer or apply for mission trips

• Sponsor events or participate in fundraising campaigns

The personal information we may collect includes, but is not limited to:

• Name, address, phone number, and email address

• Payment information (credit/debit card details, billing address, etc.)

• Communication preferences

• Any other information you provide to us directly

2. How We Use Your Information
We use the information we collect to:

• Process donations and provide tax receipts

• Communicate with you about events, mission trips, and ministry updates

• Respond to your inquiries and provide customer service

• Manage event registrations and sponsorships

• Send newsletters and marketing materials (you may opt out at any time)

• Improve our website, services, and programs

• Comply with legal and regulatory obligations

3. Payment Information
When you make a donation or purchase tickets for an event through our website, your payment details are processed by a secure third-party payment provider. We do not store your credit card or banking information. However, we retain transaction details and donor information for financial record-keeping, tax reporting, and legal compliance.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us with operations such as processing donations, event management, email communications, and database management. These service providers are required to protect your information and use it only for the purpose of providing services to us.
We may also disclose your information if required by law, court order, or in response to a legal process to protect the rights, property, or safety of Floodgate Ministries, our supporters, or others.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information, such as payment details, transmitted over the internet. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. Cookies are small data files stored on your device that allow us to recognize you when you return to our site and provide personalized content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
7. Email Communications and Opt-Out
If you sign up for our newsletter or event updates, we will send you periodic emails about our ministry, events, and opportunities to get involved. You can opt out of these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly. Even if you opt out of marketing communications, we may still send you transactional emails, such as donation receipts or event confirmations.
8. Children’s Privacy
Floodgate Ministries does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it. Parents or guardians who believe their child may have provided us with personal information should contact us immediately. We ask that children under the age of 18 not provide any personal information over the internet without the full consent of a parent or legal guardian.
9. Your Rights
You have the right to:

• Access and request a copy of the personal information we hold about you

• Correct or update any inaccurate or incomplete information

• Request that we delete your personal information (subject to legal obligations)

• Withdraw consent to the processing of your information

• Opt out of email communications at any time

To exercise these rights, please contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. Floodgate Ministries is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our website or services after any modifications indicate your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is used, please contact us at:
Floodgate Ministries
Email: floodgateministries24@gmail.com
Phone: (816) 465-0258
Address: Kidder, MO
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.